Set Up New Navigation Subscription or Database

FOR NEW NAVIGATION DATABASE SERVICE​

Please review the following options below:​​

  • Please select the appropriate subscription form that matches your aircraft type and/or system (Pro Line 4, Pro Line 21, Pro Line Fusion, Military, Situational Awareness or UAV - Unmanned Aerial Vehicle)​.
  • The completed and signed form plus any documentation can be emailed to the Subscriptions team for processing at collinsfmssubscriptions@collins.com. Please allow up to 1-2 business days for the subscription to be set up. New subscriptions are always processed as quickly as possible, but unforeseen issues may potentially require at least a day to process. ​
  • Please provide either a Bill of Sale or Certificate of Registration with a submitted form to ensure your request can be processed as quickly as possible.  ​
  •  When your database subscription has been set up, the Subscriptions team will send an email to you confirming next steps for database access and payment. ​

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OTHER DATABASE SERVICE OPTIONS

  • If you would like to add a database to an existing subscription, please email the Subscriptions team at collinsfmssubscriptions@collins.com, including your account name, aircraft serial number and the database you wish to add. There is no need to complete a form if your aircraft already has a current subscription.
  • If you need to add Performance, Thrust, Vspeed or Weight & Balance databases for your aircraft, contact the Subscriptions team at collinsfmssubscriptions@collins.com (have the required database numbers available for them to add, as they do not maintain these numbers on file).
  • If you require Electronic Charts, you need to contact Jeppesen directly at phone: +1 800 553 7750  or email  ba-customerservice@jeppesen.com.
  • If you have a current navigation database subscription but your aircraft is going into heavy maintenance (3 months or longer), please email the Subscriptions team at collinsfmssubscriptions@collins.com and advise the aircraft will not be active.

 

Database Validation through Carillon Information Security Inc.

All Collins Aerospace delivered databases are digitally signed with a crate.xml file that contains a digital manifest of all the files contained in the database. This can be validated with a software tool from Carillon Information Security Inc. providing surety that the data you receive has not been corrupted, altered, or manipulated in any way after delivery. To inquire about procuring the validation software please contact Carillon through the contact options listed below.

 

New user information and instructions

New User Information and Instructions

Pro Line 4/21 navigation database information sheets

Applicable part numbers