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Public Page Links

Database Contact Information

Portal Helpdesk - Password and DUO Support

Phone: 888-721-3094 Option 2, Option 2
Phone: 319-295-5000 Option 2, Option 2

Subscription Questions and Requests

*Including adding / removing user emails to accounts for database access.
(All requests to add, cancel or change subscriptions must be made via email.) 

Email: collinsfmssubscriptions@collins.com
Phone: 319-295-5000 Option 3

Database Content Technical Support

Phone: 319-295-5000 Option 1, Option 2
Email: collinsdatabasetech@collins.com

Database Loading | Avionics Technical Support

Phone: 319-295-5000 Option 1, Option 1
Email: avionicssupport@collins.com

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Digital Signatures - Now Available

Beginning AIRAC cycle 2410 (effective Oct. 3, 2024), Collins Aerospace will digitally sign its aeronautical databases to enhance security and comply with new regulatory guidance (AC 43-216A Software Management During Aircraft Maintenance). No action is required by you now or once you obtain the signed database. The data access, downloading and uploading process will continue as previously performed.

Your download from Collins will include an extra digital container file called a Crate EDS (Electronic Delivery of Software). This file is not loaded into the aircraft and is only for digital signature validation, should you opt for it. If you wish to validate Collins’ digitally signed databases, contact Carillon at validator@carillon.ca or +1.844.754.7484 Opt 2 to purchase its Loadable Software Aircraft Part (LSAP) validator tool software license. Validation of a Collins digitally signed database ensures it originated from Collins and that it has not been altered.

More details about this notice can be found HERE.

 

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Alerts

 

Jeppesen

2411

2412

  • No Current Alerts this Cycle.

Aeronavdata

2411

2412

  • No Current Alerts this Cycle.

 

Collins Aerospace

 

      COLLINS AEROSPACE FLIGHT ALERTS

NOTICE

2411

  • No Current Alerts this Cycle.

2412

  • No Current Alerts this Cycle.

 

Addendums

 

Lufthansa

2411

2412

Exclusions


Jeppesen

2411

2412

Lufthansa

2411

2412

 

Situational Awareness


Airport Map List-Performance Software


Airport Map Alerts-Performance Software


Synthetic Vision System (SVS) Alerts & Info

2411

  • No Current Alerts this Cycle.

2412

  • No Current Alerts this Cycle.

 

Electronic Enroute Charts NOTAMS-Lufthansa

2411

  • No Current Alerts this Cycle.

2412

  • No Current Alerts this Cycle.

 

Terrain Database Notices for PL21 SVS-Universal Avionics


High Resolution Terrain Database Change Notice for AgustaWestland and Fusion platforms


TAWS Threat Database Change Notices


Certifications


DO-200B and AC 20-153B Compliance

2411

2412

DO-200B Documents