Set Up New Navigation Subscription or Database

FOR NEW NAVIGATION DATABASE SERVICE

Please review the following options below:​​

  • Please select the appropriate subscription form that matches your aircraft type and/or system (Pro Line 4, Pro Line 21, Pro Line Fusion, Military, Situational Awareness or UAV - Unmanned Aerial Vehicle)​.
  • The completed and signed form plus any documentation can be emailed to the Subscriptions team for processing at collinsfmssubscriptions@collins.com. Please allow up to 1-2 business days for the subscription to be set up. New subscriptions are always processed as quickly as possible, but unforeseen issues may potentially require at least a day to process. ​
  • Please provide either a Bill of Sale or Certificate of Registration with a submitted form to ensure your request can be processed as quickly as possible.  ​
  •  When your database subscription has been set up, the Subscriptions team will send an email to you confirming next steps for database access and payment. ​

OTHER DATABASE SERVICE OPTIONS

  • If you would like to add a database to an existing subscription, please email the Subscriptions team at collinsfmssubscriptions@collins.com, including your account name, aircraft serial number and the database you wish to add. There is no need to complete a form if your aircraft already has a current subscription.
  • If you need to add Performance, Thrust, Vspeed or Weight & Balance databases for your aircraft, contact the Subscriptions team at collinsfmssubscriptions@collins.com (have the required database numbers available for them to add, as they do not maintain these numbers on file).
  • If you require Electronic Charts, you need to contact Jeppesen directly at phone: +1 800 553 7750  or email  ba-customerservice@jeppesen.com.
  • If you have a current navigation database subscription but your aircraft is going into heavy maintenance (3 months or longer), please email the Subscriptions team at collinsfmssubscriptions@collins.com and advise the aircraft will not be active.